Please review the return conditions on the relevant website, www.sitextapes.com or www.sitexcableties.com, before sending any item back. If you are unsure whether your item is eligible for return, please contact support first for guidance.
As with Sitex Direct Returns & Refunds, return eligibility may depend on the condition of the item, whether it has been opened, and the status of the pack. Consumable products can be subject to different return conditions depending on these factors.
When contacting support, please always include your order number so the team can assist you more efficiently.
Please note that both specialist sites follow the same overall returns process as www.sitexdirect.com.