Conversations with Sitex Mind are handled in line with Sitex's privacy policy. The content of your chat is used to provide a response and may be reviewed by the support team for quality and training purposes. Personally identifiable information shared during a chat, such as your name or order reference, is handled in accordance with applicable data protection regulations.
You should not share sensitive financial information such as full card numbers or bank details within the chat. If a query requires account verification or involves sensitive data, a human agent will handle this through appropriate secure channels. If you have specific questions about how your data is handled, refer to the Sitex privacy policy or contact the team directly.