Trade credit allows approved business customers to purchase on account rather than paying at the point of order. Once a credit account is set up, purchases are invoiced and payment is collected within the agreed terms, typically 30 days from the invoice date. This arrangement is common in trade purchasing and helps businesses manage their cash flow more effectively.
Trade credit is available to approved business customers with a registered trade account on Sitex Direct. It is not available to retail or guest customers. Eligibility is subject to a credit assessment, and approval is not guaranteed. Credit limits and payment terms are set individually based on your business profile and trading history.
To apply for trade credit, contact the accounts team at support[at]sitexdirect.com. They will guide you through the assessment process and may request supporting documents such as your company registration details, trading references, or bank information. Once approved, your credit limit and payment terms will be confirmed in writing and applied to your account.
Each approved trade credit customer is assigned a credit limit — the maximum outstanding balance you can carry at any one time. If an order would take you over your credit limit, it will need to be paid by card at checkout instead. Credit limits can be reviewed and increased upon request, subject to reassessment.
Invoices are issued automatically when orders are dispatched. Standard payment terms are net 30 days from the invoice date. Payment can be made by bank transfer or other agreed method. It is important to adhere to your payment terms to maintain your account in good standing. Late or missed payments may result in suspension of your trade credit facility.
You can view outstanding invoices, statements, and payment history directly from your account area on Sitex Direct. If you have a query about a specific invoice, your credit limit, or your payment terms, contact the accounts team at support[at]sitexdirect.com.