Welcome to the Sitex Marketplace vendor dashboard. This guide will help you understand where everything is and how to get up and running quickly after your vendor account has been approved.
Once your vendor application has been approved, you will receive a confirmation email with a link to log in. Your vendor dashboard is a dedicated, full-screen interface that is completely separate from the main Sitex Direct storefront. You can access it at any time by logging into your account and navigating to your vendor dashboard link.
When you first log in, you will see your main dashboard home screen. This gives you a quick summary of your store's activity including recent orders, earnings, and product counts. The left-hand navigation menu is where you access all sections of your dashboard:
Products — add, edit, and manage your product listings
Orders — view and manage orders placed with your store
Earnings — track your sales revenue, commissions, and balance
Messages — communicate with customers and the Sitex marketplace admin team
Store Settings — update your store profile, logo, banner, and policies
Docs — access vendor guides and documentation published by Sitex
Before listing any products, we recommend completing your store profile. This includes your store name, store URL, contact details, logo, and banner image. A complete profile builds trust with buyers on the marketplace. See the article Setting Up Your Vendor Store Profile for step-by-step guidance.
Once your profile is set up, the next step is adding your products. All products are subject to review before they are published on the marketplace. See How to Add and Publish Products for full instructions on creating listings.
If you have any questions or run into any issues, you can contact the Sitex marketplace team via the Messages section of your dashboard, or by emailing support[at]sitexdirect.com.