SDS: Supplier Management, Purchase Orders, and Direct Delivery for Ecommerce

What is SDS? SDS is a professional ecommerce solution for supplier management, Purchase Orders, and direct delivery fulfilment. It helps businesses replace fragmented supplier admin with a more structured, traceable, and scalable workflow.

Overview

SDS transforms how online businesses manage supplier relationships, Purchase Orders, and direct delivery workflows.

Instead of relying on email threads, spreadsheets, and phone calls, SDS brings the full supplier workflow into one controlled process with professional documentation, automated notifications, a supplier portal, and a complete audit trail.

It is designed for drop-shipping stores, direct delivery businesses, trade merchants, distributors, and any ecommerce operation that places formal Purchase Orders with suppliers.

Who SDS is for

• Drop-shipping stores — Suppliers fulfil directly to customers and the business needs better Purchase Order control and supplier communication.

• Direct delivery businesses — Orders are dispatched from supplier to customer or site, requiring clean documentation and traceable fulfilment.

• Multi-supplier operations — Businesses need stronger control over complex supplier arrangements and independent Purchase Orders per supplier.

• Trade and ecommerce merchants — Teams want a professional Purchase Order process that can run from manual dispatch through to highly automated workflows.

Core benefits

Professional Purchase Order handling — Generate numbered Purchase Orders, manage status, and keep notes, PDFs, and supplier actions tied together in one process.

• Dedicated supplier portal — Suppliers can acknowledge orders, update dispatch, upload invoices, and message admin in a clean branded environment.

• Automation and visibility — Use automation for sending, reminders, completion timing, and reporting while preserving a clear audit trail.

• Supplier performance insight — Track acknowledgement speed, dispatch behaviour, overdue alerts, and supplier scorecards to support better operational decisions.

Key features

Purchase Order management

• Professional numbered Purchase Orders generated from ecommerce orders

• Multiple suppliers per order with independent PO handling

• Full lifecycle from pending through to complete or cancelled

• PDF Purchase Order and packing slip generation

• Admin override and inline notes support

Supplier management

• Unlimited suppliers with contact, address, notes, and workflow settings

• Enable or disable suppliers and control automation at supplier level

• Invitation flow, portal account creation, and admin password reset support

• Three-tier workflow approach for portal-led, email-led, or highly automated suppliers

Supplier portal

• Suppliers see only their own Purchase Orders

• Acknowledge, dispatch, upload invoice, message admin, and request price changes

• Delegate sub-accounts supported

• Mobile-responsive supplier-facing experience

Email notifications

Twelve notification types covering Purchase Orders, acknowledgements, dispatch, overdue alerts, weekly summaries, invitations, and messages

Branded HTML emails with plain-text options

Customer tracking communication when enabled

Reporting and performance

• Monthly supplier scorecards

• Sent vs completed trends

• Average acknowledgement and dispatch timing

• Warning flags and overdue insight

API and technical foundations

• API endpoints for integration with external systems such as WMS and ERP

• Secure authentication and supplier-level access control

• Structured data layer with six custom tables

• Modern ecommerce compatibility and clean uninstall support

Three-tier supplier workflow

SDS supports different supplier operating styles, from portal-led suppliers to routine suppliers that need a low-touch automated workflow.

At a glance