What Is SDS?

SDS — Sitex Direct Streamline is a professional ecommerce solution for supplier management, Purchase Orders, and direct delivery fulfilment. It is built for supply chain, drop-shipping, and trade businesses that need a more structured, traceable way to manage supplier workflows.

Overview

Many ecommerce businesses still manage supplier relationships through a fragmented mix of email, spreadsheets, and phone calls. That often leads to inconsistent Purchase Orders, poor visibility, missed follow-ups, and weak audit trails. SDS brings that workflow into one streamlined environment, helping businesses manage, document, and track supplier activity more professionally.

Who SDS Is For

Drop-shipping stores

SDS is well suited to stores where suppliers fulfil orders directly to customers. It helps automate the Purchase Order, acknowledgement, and dispatch process while keeping supplier communication organised and traceable.

Direct delivery businesses

It also fits trade and B2B businesses where products are delivered from supplier to customer or site. SDS supports formal documentation, dispatch handling, and supplier coordination.

Supply chain and distributor operations

Businesses with complex multi-supplier arrangements can use SDS to create stronger control over fulfilment, visibility, accountability, and reporting.

Retailers placing formal Purchase Orders

Any ecommerce merchant that needs a more professional, traceable Purchase Order process can use SDS, whether the workflow is manual, semi-automated, or highly automated.

Core Benefits

• Professional Purchase Order handling with numbered documents, lifecycle tracking, and structured records.

• A dedicated supplier portal where suppliers can acknowledge orders, update dispatch status, upload invoices, and communicate with admin.

• Automation for sending, reminders, completion timing, and reporting, reducing manual admin.

• Better supplier visibility through acknowledgement tracking, dispatch timing, overdue alerts, and performance reporting.

• A clearer audit trail from order to fulfilment, improving accountability and internal control.

Key Feature Areas

Purchase Order management

• Professional, numbered Purchase Orders generated from ecommerce orders.

• Support for multiple suppliers per order, with each supplier receiving an independent PO.

• Full lifecycle tracking from pending through to complete or cancelled.

• PDF Purchase Orders and packing slips for operational use.

Supplier portal

• Suppliers only see their own Purchase Orders.

• Suppliers can acknowledge orders, dispatch with tracking, upload invoices, and message admin.

• Delegate sub-accounts can be supported for additional supplier staff.

• The supplier-facing experience is designed to be mobile responsive and easy to use.

Email notifications

• Branded HTML notifications for supplier communication workflows.

• Support for overdue alerts, weekly summaries, and tracking-related communication.

• Plain-text options where deliverability needs to be prioritised.

Automation

• Auto-send on payment using supplier-level settings.

• Auto-complete after supplier-specific thresholds.

• Overdue alerts for unacknowledged Purchase Orders.

• Scheduled reporting to support low-admin supplier workflows.

Reports and insight

• Monthly supplier scorecards.

• Sent versus completed trend reporting.

• Average acknowledgement and dispatch timing.

• Warning flags and overdue visibility for operational review.

API and technical foundation

• API endpoints for connecting with external WMS, ERP, and fulfilment systems.

• Secure authentication and supplier-level access control.

• Structured data separation from core commerce records.

• Designed for modern ecommerce environments.

At a Glance

Item

Value

What it means

12

Notifications

Supports a broad supplier communication workflow.

6

API endpoints

Designed for integration with external systems.

6

Custom tables

Keeps operational data structured and separate.

Scale-ready

Workflow model

Supports multi-supplier operations and automation.

Why Businesses Use SDS

SDS gives businesses a more professional way to run supplier operations. Instead of relying on scattered emails and manual follow-up, it creates a central process for Purchase Orders, supplier communication, dispatch visibility, documentation, and reporting. This makes supplier workflows easier to manage, easier to monitor, and easier to scale.

Summary

SDS is a supplier workflow solution for ecommerce businesses that need stronger control over Purchase Orders and fulfilment coordination. It combines structured documentation, supplier-facing tools, automation, and reporting in one operational workflow, helping businesses reduce admin while improving visibility and accountability.