Documents and HIstory

Getting Started

What Is a Trade Account?
How to Apply for a Trade Account
What Happens After You Apply?
Trade Account Approval Process
Trade Credit Overview
What Documents May Be Required?

Trade Account Features

How B2B Works on Our Website
Viewing Your Trade Prices
Trade-Only Products Explained
Minimum Order Quantities Explained
Why Prices May Look Different on Your Account
Trade Roles and Permissions Explained
Managing Multiple Users on One Account

Trade Pricing and Payments

VAT on Trade Orders
Discounts and Pricing Rules
Credit Limits and Account Holds
Payment Terms Explained
How Trade Pricing Works
Retail Price vs Trade Price Explained
Credits Accounts vs Card Payments

Account Management

How to Update Your Company Information
How to Change Billing Details
How to Request Changes to Your Account
Why Your Account May Be on Hold
How to Contact the Accounts Team

Documents and HIstory

Viewing Previous Orders
Downloading Invoices and Statements
Reordering from Past Purchases
Account and Order References Explained